Subscription Policy

SUBSCRIPTION POLICY

Please review the updated terms below before placing or continuing a subscription order.

1. Three-Order Commitment for New Subscriptions

All new subscriptions require a minimum commitment of three completed subscription orders before cancellation is permitted. By subscribing, you agree to this initial commitment.

2. No Skipping Orders

Subscription orders can no longer be skipped. However, you can customize your delivery frequency to fit your needs by selecting a delivery interval between every 2 and 8 weeks.

3. Cancellation After Payment Processing

Once a subscription payment has been successfully processed, that order cannot be canceled or stopped. After receiving the product, you may request a return for a refund or exchange, subject to our return policy. Return shipping costs are the customer’s responsibility.

4. Flexible Delivery Scheduling

Choose the subscription frequency that works best for you, with delivery intervals available every 2, 3, 4, 5, 6, 7, or 8 weeks. Please review your selected schedule to ensure it meets your needs.

5. Exclusive Shipping Benefits

    Domestic subscriptions: Free shipping within the United States.
    International subscriptions: Discounted shipping rates calculated at checkout.

Thank you for being part of the LashMakers community. We appreciate your continued trust in our products and are committed to making your ordering experience as convenient and reliable as possible.

For questions or assistance with your subscription, please contact our customer support team by emailing info@lashmakers.com

With appreciation,
The LashMakers Team